Privacy Policy
We value your privacy and are aware that you are concerned about how your personal
information is handled and disclosed. Your privacy is important to Wify systems Pvt. Ltd., its
affiliates, and subsidiaries (collectively, "Wify," "we," "us," and "our"). The following services,
goods, and associated mobile applications (collectively, the "Products") are subject to our privacy
practises, which are described in this privacy statement (the "Privacy Policy").
Wify Smart Mobile Application
For the specific purpose of this privacy statement, "Personal Data" refers to any individually
identifying details about you that we learn about when you access or use our services, such as
your name, phone, email, or billing information, or to any other data that can be reasonably used
to indicate such information, without regard to the privacy policies of organizations that we do
not own, control, or manage, or to the conduct of individuals that is not under our management.
The term "Smart Devices" refers to nonstandard computing devices created or made by hardware
producers that include a human-machine interface and the capacity to send data via a wireless
network. Which include smart home appliances. The term "Apps" refers to Wify-published mobile
applications that give consumers remote control.
All users of our website(s), products, services, mobile applications, subscription services, and
other software (collectively, "Services") are subject to this Privacy Policy, including without
restriction users who are browsers, distributors, customers, merchants, and/or content
contributors and who have complete control over their own personal data based on the self-
processing techniques described here.
Additionally, you are free to cancel your consent at any moment. The lawfulness of processing
based on consent prior to its withdrawal shall not be affected by the withdrawal of consent.
Remember that the Terms of Service, which include this Privacy Policy, are always applicable to
your use of WIFY’s Services. The explanations provided in the Conditions of Services apply to any
terms we use in this Privacy Policy without defining them prior.
Please Note: Depending on the country, we do not intentionally collect or request personal
information from anyone who is under a certain age. Please do not attempt to register for the
Services or provide any personal information about yourself to us if you are under the required
age. If we become aware that we have obtained personal information from a child under this age,
we will take the necessary legal action, which may include promptly deleting your personal
information. Please get in touch with us at wifysystems@gmail.com if you think a child who is
under that age may have given us personal information.
What type of personal data do we assemble ?
We will ask you for the personal information we need in order to provide our services to you in
order for us to do so. We might not be able to offer you our products or services if you do not
share your personal information.
Information You Voluntarily Provide Us
Account or Profile Data: If you sign up with us, we may ask for your contact information,
including your user name, email address, and phone number. We may also add information to
your account as a result of your interaction with our products.
Feedback: To respond to your concerns and rapidly fix device issues, we will gather your email
address, cell phone number, and your feedback content when you use the feedback and
suggestion features in our products.
Payment details required for product purchase: When you buy a wify product, you'll be prompted
to provide your payment details. This data is used to make invoice payments.
Usage Information: As you engage with our sites and services, we automatically record
information about your visits, clicks, downloads, messages sent and received, and other actions
on those sites and services.
Log information: The application and exception logs may be uploaded when you use our app.
When you use certain Products or Services, we may gather information about your real-time
exact or inaccurate geo location.
Smart Devices Related Information:
Basic information about your Smart Devices: When you connect your Smart Devices to our
Products or Services, we may gather basic data about your Smart Devices, including device name,
device ID, firmware version, and upgrade information.
Processing of Personal Data: Goals and Legal Basis
The following are the reasons we could process your information:
Your Services Are Offered: To deliver the Products and Services you have ordered or paid, we
process your account and profile data, device information, use data, location information, and
information specific to Smart Devices. The fulfilment of our agreement with you in accordance
with our Terms of Use serves as the legal foundation for this processing.
Processing of Personal Data: Goals and Legal Basis
The following are the reasons we could process your information:
Your Services Are Offered: To deliver the Products and Services you have ordered or paid, we
process your account and profile data, device information, use data, location information, and
information specific to Smart Devices. The fulfillment of our agreement with you in accordance
with our Terms of Use serves as the legal foundation for this processing.
Enhance Our Services: In order to ensure the functionality and safety of our Products, to enhance
and develop our Products and Services, to evaluate the effectiveness of our operations, and to
prevent and trace frauds or inappropriate usage, we process your device information, usage data,
location information, and information related to Smart Devices. The execution of our agreement
with you in accordance with our Terms of Use serves as the legal foundation for this process.
Non-Marketing Communications: We use your personal data to send you upgrades about the
Services, modifications to our terms, conditions, and policies, as well as other administrative
information. You may not choose to stop receiving these notifications since the information may
be important. The execution of our agreement with you in accordance with our Terms of Use
serves as the legal foundation for this processing.
Marketing Communications: We may use the personal information we collect about you to send
you informational materials about our products and services. If we do, we will include instructions
in every communication we send you allowing you to choose not to receive similar
communications in the future. Your consent serves as the processing's legal foundation.
Furthermore, if you agree to take part in our giveaway, competition, or other promotions, we may
use your personal information to administer those events.
Personalization: we may suggest and display information and advertisements about products that
are right for you, as well as invite you to take part in surveys about how you use our Products.
Legal Compliance: We may process your personal data as we deem necessary or appropriate to:
(a) obey with applicable laws and regulations; (b) respond to legal process; (c) fulfil requests from
public and governmental authorities; (d) enforce our terms and conditions; (e) protect our
operations, business, and systems; (f) protect our rights, privacy, safety or property, and/or that of
other users, including you; and (g) allow us to pursue available remedies or limit the damages
that we may sustain.
For research and to assist us in making choices about sales, marketing, and other aspects of our
business, we may also use this data in an aggregated, non-identified form. To carry out some of
these tasks, we might work with service providers. Your information cannot be shared with these
service providers for any other reason.
With whom do we share personal information?
At wify, we exclusively disclose details relating user information sharing policies. We might give
your personal information to the following people:
To our third-party service providers who carry out certain business-related duties for us,
including IoT platform development and maintenance, mobile app development and
maintenance, website hosting, data analysis, payment and credit card processing, infrastructure
provision, IT services, customer support service, e-mail delivery services, and other similar duties
to allow them to provide services to us.
To our clients and other business partners who provide you smart devices, networks, and systems
through which you access and use our app and services, either directly or indirectly.
If our company were to organise the sale of all or a portion of it, our assets would be transferred
to a third party. Any such change in ownership will be disclosed to you upon notification from us
via our website.
Our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of other
users, including you, are protected as we believe is necessary or appropriate to: (a) cooperate
with applicable laws and regulations; (b) obey by legal process; (c) respond to requests from
public and governmental authorities, including public and governmental authorities outside of
your country of residence; (d) enforce our terms and conditions; (e) protect our operations,
business, and systems; (f) enforce our terms and (g) to allow us to pursue available remedies or
limit the damages that we may sustain.
To conduct routine business operations through our corporate family's companies or associates.
To third parties solely with your permission, save the ones mentioned above.
Your Personal Data and Your Rights
We acknowledge and respect your rights to privacy and data control.
If you choose to email us with your request, please be specific about the information you want
modified, whether you want your personal information removed from our database, and any
other restrictions you want to place on how we can use your information. Please be aware that,
for security reasons, we might require ID verification before moving through with your request.
You could
Request access to the personal information about you that we process;
requesting that we update any false or incorrect information we have on you;
Request to have your personal information deleted;
Request temporary or permanent limits on the processing of some or all of your personal data by
us;
To request the transfer of personal data that we automatically handle with your consent or under
a contract with you and that we hold about you to you or a third party; and
Information Security Safeguards
Wify provides IoT platform and mobile app services for urban renewal. To safeguard the
integrity and security of your personal data, we implement commercially reasonable physical,
effectively ensure user and device data security. In terms of device access, we use
proprietary algorithms to ensure data isolation, access authentication, and authorization
transmission encryption protocols, as well as commercial level information encryption
transmission based on dynamic keys. In terms of data processing, strict data filtering and
sensitive data provided by users will be securely encrypted and protected.
If you have reason to believe that your interaction with us is no longer secure (for example, if
you believe that the security of any account you might hold with us has been disrupted),
You are also responsible for the safety and security of your information. You are responsible
for keeping your password confidential. We request that you don't share your password/OTP
with anyone. Although we make every effort to protect your personal information, we cannot
guarantee the security of any information you transmit to our Sites. Any transmission of
the Sites' privacy settings or security measures.
If you have any questions, please contact us at: wifysystems@gmail.com
Data Retention Period
Unless there is a specific legal requirement for us to keep the data for a longer retention
period, we process your personal data for the shortest period necessary for the purposes set
amount, nature, and sensitivity of your personal data, and we destroy your personal data
once the retention period expires. If we are unable to do so due to technical restrictions, we
your personal information.
Will Wify ever change this Privacy Policy?
This Privacy Notice may be updated to reflect changes in our privacy policies. Since we are
constantly striving to enhance our Websites, Products, and Services, we may need to
any changes by posting a notice on the Websites. Please keep in mind that those legal
notices will govern your use of the Websites, Products, and Services, and you are solely
changes have been posted, you are confined by any changes to the Privacy Policy. The use
of the information we collect now is governed by the Privacy Policy in effect at the time the
Legal application and jurisdiction
This policy has been established in accordance with Indian laws and will be governed by
Indian law.
Kindly inform us if you have any questions about our practises or this Privacy Notice:
Wify Systems Pvt. Ltd.
C1501, Silver Plam Grove,
Email: wifysystems@gmail.com